Individual Reports
Due to the immediate availability of your Individual Salary Reports, these are not refundable. If you have any questions or concerns about your report or the contents, please contact our support team by either clicking the chat button in the bottom right corner of your screen, or emailing us at support@churchsalary.com, and we are happy to help!
ChurchSalary Subscriptions
Due to the immediate availability of the downloadable content and digital library, ChurchSalary subscription plans are typically non-refundable. However, if you contact us within 30 days of your subscription start date, we are happy to work with you on different options.
By default, ChurchSalary subscriptions are set to auto-renew 1 year after purchase. If you would prefer for your subscription not to renew, then you can cancel it at any time by navigating to My Subscription. Note that when you cancel, you will still retain access to your account through the end of the current billing period- it simply won't renew on your next billing date.
If you have any problems, don't hesitate to contact support using the chat button in the bottom right corner of your screen, or emailing us at support@churchsalary.com, and we are happy to help!